Norway – Software-related services – Customer dialogue and case handling contact centre system

Troms County invites tenderers to a competition for a contact centre system for customer dialogue and case handling for the public transport and mobility offer in Troms. The contract period is from 01.03.2027 - 01.03.2030. In addition the contracting authority has an option for an extension of up to 2 (1+1) years. The tender contest is subject to financing. Tenderers are encouraged to go through the tender documentation carefully and get in the competition rules. If the tender documentation appears unclear, suppliers are encouraged to ask questions to the contracting authority through the Hyyr portal. The assignment is further described in Annex 1 Requirement Description and Requirement Specification. Oppdragsgiver: Troms Fylkeskommune Type: cn-standard Kilde: TED Europa (via DOFFIN)

Oppdrags-detaljer

buyer:

Troms Fylkeskommune

source:

TED Europa

cpvCodes:

722600004844500048000000

noticeType:

cn-standard

referenceNumber:

692161-2026