Norway – Document management services – Procurement of mail reception and scanning of documents for Nav's academic archive

The purpose of this acquisition is to ensure that Nav has a reliable and efficient scanning solution for the subject archive, which communicates with the underlying systems in Nav. The scanning solution will ensure that received documentation can be archived and made available for case processing as soon as possible. Scanning of subject mail is considered mission-critical because errors and delays will affect case processing and payments to users. Therefore, high demands are placed on production capacity, daily deliveries, efficiency, security and quality in the solution. Currently, approximately 1.3 million documents are scanned annually. We expect this number to be reduced in the coming years. Nav has ongoing measures that we expect will reduce scanned documents in subject areas that currently still have a high volume of scanning. These are subject areas that currently do not have digital channels for collaborators, e.g. in the field of assistive devices and follow-up. In the field of assistive devices, around 430,000 documents are currently scanned, while in the follow-up area just under a million documents are scanned. When digital channels are opened here in the coming years, we expect that scanning can be reduced by up to 500,000 documents in a short time in these two areas alone. The actors here are professional and digitally mature. The agreement will have a duration of 6 years from signing. The client has the option to extend the agreement for an additional 1 + 1 year. Oppdragsgiver: Arbeids- og velferdsetaten Type: cn-standard Kilde: TED Europa

Oppdrags-detaljer

buyer:

Arbeids- og velferdsetaten

source:

TED Europa

cpvCodes:

7251200079999100

referenceNumber:

193066-2026