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Norway – Interpretation services – Interpretation Services

The Contracting Authority Harstad municipality shall, on behalf of Harstad, Kvæfjord, Tjeldsund, Lødingen and Narvik municipalities, hold this competition. Harstad municipality is responsible for the implementation of the competition. This tender contest includes all 5 municipalities. The municipalities are independent legal entities and will enter into separate contracts. Background The existing agreement on interpretation services expires 10 November 2026 and a new framework agreement shall be established. The need for interpretation services is stable and is expected to persist, at the same time that the requirements for documented competence and proper handling of confidential information mean that we must have clear contractual frameworks, processes for ordering and mechanisms for quality assurance. We assume that in the current situation we have varying types of assignments (planned meetings, acute events, short telephone assignments and more demanding calls). This makes it necessary with a contract structure that both supports high availability and gives us control over the competence used in each assignment. The contracting authority needs to ensure continued access to interpretation services that support reliable and effective communication in the face of users, patients, inhabitants or other persons with a need for language assistance. The services are important for safeguarding correct information exchange, equal service provision and good case handling. The new framework agreement shall give the contracting authority predictable access to necessary interpretation services within different interpretation forms and facilitate flexible orders suitable for varying needs. The need includes interpretation via telephone and monitor (video interpretation), as well as on-site interpretation at physical meetings. In addition there is a need for written translations (translator/translation) if needed. Description of the assignment The procurement is for a framework agreement for the provision of interpretation services. The delivery shall include: The procurement is for the establishment of parallel framework agreements with three tenderers for the following services: Interpretation by telephone or via monitor/video Attendance in the municipality ́s premises or another agreed location. Translator services (written translations) The contracting authority would like to establish parallel framework agreements with several tenderers. Tenderers will be ranked according to the score achieved in accordance with the award criteria. The tenderer who achieves the highest score (called supplier 1) shall, as a main rule, be contacted first and will be awarded call-offs if this tenderer has the requested interpreter available. If tenderer 1 does not have available capacity or cannot offer the requested interpreter, the tenderer who has achieved the second highest score is contacted (supplier 2), and so on depending on how many suppliers the contracting authority thinks it is appropriate to offer a contract. The ranking of the tenderers will be based on the stated award criteria. The aim of the framework agreement is to cover the contracting authority ́s ongoing need for qualified language assistance across different situations and disciplines. A system is requested that can handle orders within the relevant interpreter forms and contribute to the contracting authority getting access to relevant services when the needs arise. The estimated contract value is NOK 14,500,000 for all municipalities in the contract period. This is an estimate based on the available information on consumption in the period 2022-2026 and is not binding for the municipalities. Estimate distributed per municipality: Harstad NOK 5,600,000 - maximum 6,300,000 Sounding NOK 600,000 - maximum 1,000,000. Kvæfjord NOK 1,300,000 - maximum 1,600,000. Tjeldsund NOK 1,500,000 - maximum 2,000,000. Narvik NOK 5,600,000 - maximum 6,300,000 Most of the assignments are within telephone interpretation/monitor interpreters. This type of assignment amounted to approximately 85% of the contract sum. The majority of assignments for Harstad municipality will be for doctors' offices, the unit for integration, the child welfare service, the home care service and the school and nurseries. Using interpreters, the choice between the different categories will be affected by many variables, including which entity orders, the assignment ́s length and complexity, any requests that the external parties in the case may have the type of interpreter that is used etc. There are also slightly different practices in the municipalities as regards how much of the total number of assignments are used on remote interpreters (telephone interpretation/monitor interpreter), on-site interpretation and translations. The distribution within the different services can therefore change in the contract period, depending on future needs. The framework agreement has an estimated maximum value of up to NOK 17,200,000 excluding VAT. The stated value is an estimate and does not involve any obligations to buy beyond the actual need in the contract period. Oppdragsgiver: Lødingen Kommune Type: cn-standard Kilde: TED Europa (via DOFFIN)

Utlyser: Lødingen Kommune

14. okt. 20260 tilbud
Budsjett: 14 500 000 kr
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Norway – Repair and maintenance services – Intention notice: Uniform delivery and delivery system - service agreement - for Helse Bergen HF

Service contract for uniform delivery and delivery system for Helse Bergen HF. Helse Bergen HF and Sykehusinnkjøp HF consider that the terms for a direct procurement are fulfilled, cf. The procurement regulations § 13-4 letter b) competition is impossible for technical reasons and there are no reasonable alternatives. Helse Bergen HF currently uses several systems at different locations that are produced and delivered by the supplier Metalprogetti S.P.A. The system consists of delivery and delivery machines for work wear for the employees, the accompanying software and a SQL database that handles information on garments, users, size allocation and quotas for the users. The SQL database is stored in one of the IT department ́s servers at the hospital. Helse Bergen HF needs a contract that includes service and delivery of spare parts in order to ensure a more stable and reliable operation of the systems. Helse Bergen HF currently mainly carries out repairs and replacements of parts on the installations itself. However, there is a need for support from suppliers, particularly for remote based troubleshooting and consultancy services for operation and maintenance of the systems. Furthermore, Helse Bergen HF needs to purchase original spare parts for the installations. Most of the systems that are in operative operation are older than this, and there is, therefore, an increasing need for spare parts and any upgrades. The existing tenderer for Helse Bergen HF has both technical competence, specific tools and rights that are necessary to ensure continual operation, maintenance and further development of the relevant systems. It is, therefore, considered technically impossible or disproportionately difficult for other tenderers to join the contract without extensive re-programming, system integrations and the risk of interruption to operations. The costs associated with a supplier exchange will mean that only the current supplier will be able to deliver a competitive tender and that the costs and risk of operational disruptions associated with switching suppliers do not appear as a reasonable alternative. Sykehusinnkjøp HF carried out in mid-2026, on behalf of Helse Bergen HF, a market dialogue on the provision of services and materials connected to the service and operation of a uniform delivery and submission system for Helse Bergen HF. Link to a completed market dialogue: Uniform delivery and delivery system - service agreement - for Helse Bergen HF | Doffin, The Database for Public Procurements The systems at the health company was described and written feedback was requested from suppliers who could confirm their ability to provide services in accordance with the requirements specified in the market dialogue. No formal responses to the market dialogue were received by the deadline. However, the current supplier of the existing delivery and delivery system reported interest in the delivery. Based on the completed market dialogue and a lack of feedback from other actors, Sykehusinnkjøp HF and the health companies assess that there are no other known suppliers than Metalprogetti who are able to provide the services and products necessary for this delivery. Based on this, the terms for exemptions from competitions in accordance with the procurement regulations § 13-4 letters b points 2 and 3 are fulfilled, as, due to technical reasons, access to drawings and production of original spare parts, and due to possession of specific rights and tools, it is not possible to achieve real competition without inflicting disproportionate replacement costs and risks on the health authorities. The contract has an estimated value of NOK 1,500,000 excluding VAT for the entire contract period and a maximum value of NOK 1,900,000, excluding VAT. The contract will be valid from 01.12.2026 to 30.11.2028. Helse Bergen HF has a unilateral option to extend the contract for up to one (1) year at a time, up to eight (8) times. The maximum contract period is ten (10) years, including the option periods. Based on the equipment ́s need for service, maintenance, spare parts and technical support for the existing installations, the Contracting Authority has determined that the framework agreement period shall exceed four years. The facility constitutes critical infrastructure for the hospital's logistics functions, and considerations for continuity of operations, access to manufacturer-specific competence, software support and original spare parts indicate a longer contract period. It is therefore assessed that a maximum contract length of ten years is justifiable and necessary in order to ensure proper operation and management of the installation. Based on the result of the market dialogue, only Metalprogetti S.P.A is the relevant supplier for Helse Bergen HF. The contract will only apply to normal service and maintenance of existing installations and it will not include new installations for the companies ́locations. Helse Bergen HF therefore intends to enter into a contract with Metalprogetti S.P.A for the procurement of services and materials for uniform delivery and delivery system for Helse Bergen HF. Any objections to the signing of the contract are to be registered within the deadline: 23.10.2026, 23:59. Oppdragsgiver: SYKEHUSINNKJØP HF Type: veat Kilde: TED Europa (via DOFFIN)

Utlyser: SYKEHUSINNKJØP HF

14. okt. 20260 tilbud
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Norway – Traffic-monitoring equipment – Sensor System Procurement

The procurement concerns the establishment of a framework agreement for a sensor system for the collection of traffic and mobility data. The solution will form part of the commercial service offerings of Lyse Lux and Lyse Agon and may be delivered to external customers, including municipalities. The scope includes the supply of sensor hardware and associated software and services, including data access, integration, operation and maintenance. The contracting authority intends to use and operate the solution, including the possibility to provide related services to third parties. The procurement is conducted in accordance with Part III of the Norwegian Public Procurement Regulations, as the estimated contract value exceeds the EEA threshold for goods and services contracts. The procedure is a competitive procedure with negotiation in accordance with Section 13-2. Due to the nature of the procurement, which includes a combination of hardware, software, integration and operational services, the contracting authority is not able to define all technical and contractual aspects in sufficient detail in advance. Furthermore, the solution requires a degree of flexibility and adaptation. Negotiations are therefore considered necessary to ensure an optimal solution. Oppdragsgiver: LYSE LUX AS Type: can-standard Kilde: TED Europa (via DOFFIN)

Utlyser: LYSE LUX AS

14. okt. 20260 tilbud
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Norway – Marketing services – Advertising services

Background Harstad municipality shall, on behalf of the participating collaboration municipalities, enter into a framework agreement for advertising services. The objective of the procurement is to establish a more general, efficient and predictable process for ordering, production, publication and follow-up of advertisements. The municipalities need a system that combines a high degree of self-service with access to professional consultancy as needed. This particularly applies to recruitment advertisements, but also to more complex or statutory announcements, where correct channel choice, targeting and documentation are important. The procurement shall contribute to better traceability, internal control and archivable documentation throughout the entire advertisement process. It is also a central goal that the system supports the municipalities ́ work flow and can be used in an appropriate manner together with the recruitment and HR systems that are used in the municipalities. Harstad municipality is the contracting authority for the procurement on behalf of the municipalities included in the contract. Each participating municipality will be responsible for its own obligations under the framework agreement. Other municipal entities, including public law bodies and organisations established by Harstad municipality, shall have the right, but are not obliged, to join the contract. Description of the assignment The procurement concerns a framework agreement for the purchase, production and publication of job advertisements, notices and equivalent announcements in relevant channels. The tenderer shall offer a system that facilitates simple and effective orders, follow-up and documentation of announcements. A service with self-service functionality is requested, combined with access to consultancy and assistance in the cases required by the municipalities. The delivery shall include publication in relevant digital and printed channels, including newspapers, trade and trade media, job portals, social media and public registers where publication is required. Furthermore, the system shall allow advertisements prepared in the municipalities ́ own recruitment and HR systems to be imported or uploaded to the tenderer ́s platform in an easy and appropriate manner. System integrations or automated data exchange are not required. The assignment also includes the necessary reporting and documentation for each advertisement or campaign, so that the municipalities have sufficient basis for follow-up, control and archiving. Oppdragsgiver: Harstad Kommune Type: cn-standard Kilde: TED Europa (via DOFFIN)

Utlyser: Harstad Kommune

14. okt. 20260 tilbud
Budsjett: 4 500 000 kr
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Norway – Business development consultancy services – Procurement of a tool for controlling wages and working conditions.

As part of the market assessment, Kristiansund municipality has i.a. looked to the competition Nye Veier carried out in 2024, and Nye Veier's intention notice published 28.03.2025, with HMSREG AS being the only supplier who met all the set requirements. The municipality has, in addition, been in close dialogue with Tromsø municipality on their experiences with equivalent needs, relevant systems and follow-up of wage and working conditions requirements and seriousness provisions. A market dialogue has also been held, published on Doffin: https://www.doffin.no/notices/2026-114955. No suppliers gave feedback on the market dialogue. Based on completed surveys, including the market dialogue and the municipality ́s assessment of available systems in the market, the municipality estimates that HMSREG AS is the only supplier who can offer a ready developed system that together safeguards the necessary technical and functional needs. The municipality has also assessed whether the need can be safeguarded through reasonable alternative solutions, but has not identified such alternatives that together cover the need. The requirements are based on the municipality ́s actual need for control and contract follow-up and are not designed with the aim of limiting the competition or adapting the procurement to a specific tenderer. Oppdragsgiver: Kristiansund kommune Type: veat Kilde: TED Europa (via DOFFIN)

Utlyser: Kristiansund kommune

14. okt. 20260 tilbud
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Norway – Insurance services – HO-26-05 Insurances

Background Trysil and Folldal municipalities shall enter into new contracts for the procurement of insurances, as the current agreements expire. The aim is to establish contracts that give the municipalities a predictable, safe and appropriate insurance scheme. The procurement shall contribute to safeguarding the municipalities ́ insurance needs in a good way, at the same time facilitating effective use of resources, a good overview of risks and injuries as well as appropriate follow-up in the contract period. The municipalities would like a system that ensures stable and available follow-up, clear contact points and good assistance with injury incidents. Tenderers shall use their expertise and competence to contribute to fulfilling the objective of the agreement. Description of the assignment The assignment is for the delivery of insurance of persons and property damage insurances for Trysil and Folldal municipalities. The procurement includes coverage of insurance within the municipalities ́needs, including i.a. insurance of employees and other relevant personal groups, property, vehicles, liability and other relevant insurance coverages. Further details on insurance objects, coverages, insurance sums and excesses are stated in the price form and other requirements in the competition. The price form is a guideline for which insurances and objects are covered by the procurement. The procurement is divided into the following two parts: Part 1: Insurance of persons Part 2: Property damage insurances Tenderers can submit tenders for one or both parts. The parts are evaluated and awarded separately. The contracting authority can enter into a contract with up to two tenderers. This means that the contracting authority can enter into a contract with one tenderer for both parts, or enter into separate contracts with different tenderers for insurance of persons and property damage insurances respectively. The delivery shall include ordinary management and follow-up of the insurance contracts in the contract period. This includes, among other things, customer service, injury management, permanent gender neutral preferred and annual status or follow-up meetings with the municipalities. Furthermore, the tenderer shall be able to assist the municipalities with advice on damage prevention measures and risk mapping in municipal entities. The delivery shall also include appropriate digital solutions, for example a customer portal or equivalent system, which gives municipalities access to relevant information about the insurance contracts, damages, documentation and follow-up. The agreements shall, in total, provide the municipalities with a clear, efficient and robust insurance system, with clear routines and stable services throughout the entire contract period. Oppdragsgiver: Trysil kommune Type: can-standard Kilde: TED Europa (via DOFFIN)

Utlyser: Trysil kommune

14. okt. 20260 tilbud
Budsjett: 30 000 000 kr

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